There should be more to a referrals strategy than just delivering excellent client service and hoping clients make introductions.
While there are many best practices that work, there are probably even more tactics that should be thrown out with the trash. If too salesy, an existing client relationship can be damaged.
Read the Barron’s article written by Mike Byrnes, President of Byrnes Consulting, LLC, for five tips for more client referrals:
- Create a plan with metrics.
- Know your advocates.
- Get introduced in person.
- Use video technology.
- Thank those who provide leads.
Need help building out a successful client referrals strategy? Contact Byrnes Consulting for more assistance.